Canadian Lemon Law
In Canada, a similar Lemon Law is in force to protect consumers and ensure their rights are honoured and upheld when buying a vehicle.
The Canadian Motor Vehicle Arbitration Plan, also known as CAMVAP, is the legislation that deals with problems regarding the assembly of a vehicle or how the manufacturer implements the warranty. It covers new or used, owned or leased vehicles from the current model year up to those that are an additional four model years old.
CAMVAP is an arbitration programme that is free to consumers, with hearings held in their home community. The process is quite quick and usually takes less than 70 days all told, with most claimants able to handle their own case without the need for legal assistance. Manufacturers also do not use lawyers and are instead represented by serving or retired parts and services personnel. As part of the arbitration hearing an inspection of the vehicle usually takes place.
Under the rules, the arbitrator can order the manufacturer to buy back the vehicle, repair it, pay for work already carried out, pay out of pocket expenses for things such as towing, testing and inspections and any other charges related to the problem with the vehicle. On the other hand, the manufacturer can be found not liable.